Question 1

I am based outside of the UK, how does that work?

Accepted Answer

No problem! We have a network of service partners and distributors strategically placed around the world. So whether you're based in Europe, North/South America, Asia or Australia; We have you covered!

Question 2

Can I still get parts for my Rotomac or Rotomatic?

Accepted Answer

Yes! We have stock a entire inventory of parts and consumables so we can provide you with technical support, spare parts and consumables for your Rotomac and Rotomatic Escalator Cleaning Machines. We also manufacture and supply the latest Rotomatic Escalator Cleaning Machine to our clients all over the world.

Question 3

Who are Escatechnique Ltd?

Accepted Answer

Escatechnique Ltd is made up of the design and service engineers that formerly worked for (and on behalf) of Rosemor International Limited  - Based in Abingdon, Oxfordshire, UK - You can rest assured that we have over 20 years experience in the design, servicing, maintenance and assembly of the Rotomac ET15B and Rotomatic range of Escalator Cleaning Equipment. We have exactly the same level of expertise that Rosemor International once offered, since we were the entire technical department there.

Question 4

Can I get spare part diagrams or user manuals for older Rotomac machines?

Accepted Answer

Sure! Send us an email telling us what machine you have and we'll send the relevant pdf documents over to you.

Question 5

What happened to Rosemor?

Accepted Answer

Rosemor went into sudden liquidation in January 2023. Hence, the decision was made by the engineering department at Rosemor to launch Escatechnique to continue to serve you with all of your Rotomac and Rotomatic machine requirements. Why not contact us and see how we can help you.

GET SUPPORT

CALL: +44 (0)1235 242 552

EMAIL: web@escatechnique.com

GET SUPPORT

CALL: +44 (0)1235 242 552 EMAIL: web@escatechnique.com

CALL: +44 (0)1235 242 552

EMAIL: web@escatechnique.com